Shipping Policy – Targa

This Shipping Policy applies to all orders placed through the Targa online store. It is designed in accordance with Directive 2011/83/EU on Consumer Rights and Regulation (EU) 2018/302 on addressing unjustified geo-blocking and other forms of discrimination based on customers' nationality, place of residence, or place of establishment within the European Union.

1. Countries Served and Estimated Delivery Times

Targa ships primarily to the United States and Australia. Please note that the estimated delivery times listed below refer to the period after your order has been collected and processed by the carrier responsible for transport and delivery.

• North America (United States, Canada, etc.): 5 to 9 business days
• Oceania (Australia, New Zealand, etc.): 7 to 12 business days
• Europe: 6 to 12 business days, depending on region
• South America: 10 to 15 business days
• Asia: 8 to 14 business days
• Africa: 12 to 18 business days
  

Delivery times are estimates and may vary depending on destination, local logistics, and external factors. You will receive a tracking number as soon as your order is handed over to the carrier.

2. Shipping Methods and Costs

We offer free standard shipping for all orders, with no minimum purchase required.

3. Free Shipping Policy

Targa provides free standard shipping automatically at checkout.
No discount codes are required, and this benefit applies to every order regardless of value.

4. Customs Duties and Import Taxes

For orders shipped within the European Union, no customs duties or import taxes apply under the single market rules.

If, in exceptional circumstances, customs charges are incurred (e.g., for territories not fully covered by EU tax rules), they will be the responsibility of the customer.

5. Delivery Guarantee and Legal Deadlines

In compliance with Directive 2011/83/EU, all orders must be delivered within 30 calendar days from the date of purchase. If this deadline is not met:

• The customer has the right to cancel the purchase and request a full refund.

• Targa will investigate the case and provide a resolution as quickly as possible.

6. Delays, Losses, and Claims

In the event of a delay, lost package, or delivery issue:

1. Please contact our support team within 7 calendar days after the expected delivery date.

2. We will initiate an investigation with the carrier and provide you with updates.

3. If the order is confirmed as lost or undeliverable, we will offer a replacement or full refund, depending on your preference.

We recommend using shipping methods with tracking for added security.

7. Contact Information

For questions related to shipping, logistics, or delivery issues, please contact:

Targa – Sunglasses Store
Email: support@weartarga.com
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (Lisbon time)

This Shipping Policy may be updated without prior notice to reflect operational, legal, or logistical changes. We recommend reviewing this page before placing your order.

Last updated: April 7, 2025